Yes! We deliver, professionally set up, and return to pick up all marquee letters, numbers, and rentals after your event. Pickup timing will be arranged before your event date.

For safety and stability, marquee letters and numbers must be placed on a flat, stable surface. Concrete, pavement, indoor flooring, and similar solid surfaces work best. Setup on uneven ground may not be possible.

Yes, weather permitting. Outdoor setups require a flat, stable surface and may require additional weights or securing methods depending on the location and conditions.

Our marquee letters use LED bulbs, which are extremely reliable and rarely fail. If a bulb appears to be out, it usually just needs to be tightened. Simply give the bulb a gentle turn to ensure it is fully seated.

We recommend leaving all rentals in their original location once they have been installed. If you choose to move them, all weights and stabilizing equipment must be repositioned exactly as installed to maintain safety and stability.

We recommend booking as early as possible, especially for weddings, graduations, holiday events, and peak weekends. Popular dates can fill quickly.

Absolutely! Balloon garlands and other balloon décor can be added to marquee letters and numbers to create a fully customized display that matches your event theme.

During the warmer months, direct sunlight and heat can significantly shorten the lifespan of balloons. For the best results, we recommend placing balloon décor in a shaded or covered area whenever possible. Exposure to heat, humidity, and direct sunlight may cause balloons to oxidize, deflate, or pop sooner than expected.

Air-filled balloon garlands and décor typically last several days to several weeks when displayed indoors. Outdoor conditions such as heat, wind, rain, and direct sunlight can reduce their lifespan. While we use professional-grade balloons and techniques, we cannot guarantee balloon longevity once installed outdoors.

To provide an accurate quote, we'll need your event date, location, the letters or numbers you'd like to rent, and whether the display will be indoors or outdoors. We may also request photos and dimensions of the setup area.